Terms and Conditions – Wafar
Last Updated: July 24, 2026
Welcome to Wafar.
These Terms and Conditions govern your use of the Wafar website at wafarapp.com, the Wafar mobile application, and any related services.
For purposes of services distributed through Google Play and related operations, Wafar is operated by OiO Global Investment & Technology Limited.
References to “Wafar”, “we”, “us”, or “our” in these Terms mean OiO Global Investment & Technology Limited.
By accessing or using the Platform, creating an account, or placing an order, you agree to be bound by these Terms.
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1. Definitions
- Wafar / Platform / We / Us / Our: means Wafar, operated by OiO Global Investment & Technology Limited
- User / You: any person using the Platform
- Merchant / Vendor / Service Provider: any third party offering products or services through the Platform
- Order: any request, purchase, booking, or service request submitted through the Platform
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2. Nature of the Service
Wafar is an online platform that may facilitate:
- Listing of products or services
- Connecting users with merchants, vendors, or service providers
- Order management
- Delivery coordination
- Payment facilitation where available
Depending on the specific service, Wafar may act as:
- A marketplace platform
- A technology intermediary
- An order management platform
- A logistics coordination platform
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3. Eligibility
You may use the Platform only if:
- You are legally able to enter into binding agreements, and
- You comply with applicable laws
If local law requires a higher minimum age, that law applies.
You agree that all information you provide is accurate, complete, and up to date.
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4. Accounts
When creating an account, you agree to:
- Provide accurate information
- Keep your information updated
- Maintain the confidentiality of your login credentials
- Be responsible for activities under your account
We may suspend, restrict, or terminate your account if we believe that:
- Information provided is false or misleading
- Fraud or abuse is suspected
- You violate these Terms
- Your use creates risk to the Platform or others
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5. Orders, Pricing, and Availability
- All orders are subject to acceptance and availability
- Products, services, pricing, offers, and delivery times may vary by location, merchant, or availability
- We may correct pricing, listing, or technical errors at any time
- We may reject, cancel, or limit any order in cases including:
- Unavailability
- Pricing or listing errors
- Suspected fraud
- Delivery issues
- Incomplete or inaccurate user information
If a paid order is canceled, refunds (if applicable) will be handled according to our refund or cancellation policy.
6. Payments
The Platform may offer multiple payment methods, including where available:
- Cash on delivery
- Credit or debit cards
- Wallets
- Online payment gateways
- Other supported payment methods
By using a payment method, you confirm that you are authorized to use it.
Payments may be processed by third-party providers and may also be subject to their terms and policies.
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7. Delivery and Fulfillment
Where delivery is available:
- Delivery times shown are estimates only
- Actual delivery may be affected by:
- Traffic
- Weather
- Merchant preparation time
- Service demand
- Incorrect address information
- Technical or operational issues
You are responsible for providing a valid and accessible delivery address and reachable contact information.
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8. Cancellations and Refunds
Cancellations and refunds are governed by the applicable refund/cancellation policy published by Wafar, which forms part of these Terms.
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9. Acceptable Use
You agree not to:
- Use the Platform for unlawful purposes
- Provide false, misleading, or fraudulent information
- Attempt unauthorized access to systems or accounts
- Disrupt or interfere with the Platform
- Abuse promotions, discounts, or coupon codes
- Upload harmful, abusive, illegal, or infringing content
- Use bots, scraping tools, or automated methods without authorization
- Violate the rights of others
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10. Promotions and Coupons
Promotions, discounts, and coupon codes may be offered from time to time and may be subject to:
- Eligibility limitations
- Time restrictions
- Geographic restrictions
- Merchant-specific conditions
- Usage limits
We may cancel, modify, or revoke any promotion or coupon at any time, especially in cases of suspected abuse, fraud, or error.
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11. User Content
If you submit content such as reviews, ratings, comments, or images, you represent that:
- You have the right to submit the content
- The content is accurate and lawful
- The content does not violate the rights of others
You grant OiO Global Investment & Technology Limited a non-exclusive, royalty-free license to use, display, reproduce, and distribute such content as reasonably necessary to operate, improve, and promote the Platform.
We may remove content at our discretion.
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12. Intellectual Property
All rights in and to the Platform, including but not limited to:
- The name Wafar
- Logos
- Designs
- Software
- Content
- Databases
- User interface elements
- Text, images, and graphics
are owned by OiO Global Investment & Technology Limited or its licensors and are protected by applicable laws.
You may not copy, reproduce, distribute, modify, reverse engineer, or exploit any part of the Platform without prior written permission, except as allowed by law.
13. Disclaimer
The Platform is provided on an “as is” and “as available” basis to the fullest extent permitted by law.
We do not guarantee that:
- The Platform will always be uninterrupted
- The Platform will be error-free
- Every order will be completed without delay
- All listings, descriptions, or prices will always be free of errors
Some services depend on third parties (such as merchants, delivery partners, or payment providers), and their performance may affect your experience.
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14. Limitation of Liability
To the maximum extent permitted by law, OiO Global Investment & Technology Limited will not be liable for:
- Indirect damages
- Incidental damages
- Consequential damages
- Loss of profits
- Loss of data
- Business interruption
- Delays or failures caused by events outside reasonable control
Where liability cannot be excluded, our total liability for a claim relating to an order or service will not exceed the amount paid for the relevant order, unless applicable law requires otherwise.
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15. Indemnification
You agree to indemnify and hold harmless OiO Global Investment & Technology Limited, its affiliates, officers, employees, contractors, and service providers from claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising from:
- Your violation of these Terms
- Your misuse of the Platform
- Your violation of law
- Your infringement of third-party rights
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16. Suspension or Termination
We may suspend, limit, or terminate your access to the Platform at any time if we reasonably believe that you:
- Violated these Terms
- Engaged in fraud or abuse
- Created risk to the Platform or others
- Violated applicable law
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17. Changes to These Terms
We may update these Terms from time to time.
Your continued use of the Platform after updated Terms are posted means you accept the revised Terms.
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18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws applicable to OiO Global Investment & Technology Limited, without regard to conflict of law principles, subject to any mandatory consumer protection laws that may apply in your jurisdiction.
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19. Contact Us
Wafar
Operated by OiO Global Investment & Technology Limited
Website: https://wafarapp.com
Terms & Conditions: https://wafarapp.com/terms-and-conditions
Privacy Policy: Terms and condition
Email: info@wafarapp.com